Will definitely get my old Benz cared for at Dan's next time I'm in town. Can repair any make, domestic and foreign. Honest estimates for only what you need. No nonsense like you get from the dealership. Who do you go to in order to resolve the unknown when you are far from home and out of town?
Fellow New Mexican's came to the rescue by their personal dealings with this reputable specialty automotive establishment. Thank you for your reviews which made our search one that included peace of mind and quick resolution to getting our vehicle back on the road again. Who could ask for more? We must add it is also with deep gratitude to Garrett Rice who went the extra mile to help us because he is a nice guy to make the final leg of our trip a success. You guys are super. Continued success.
Blessings to all. Only guys I trust in all of Albuquerque. I drove here from florida and my Mercedes developed a problem that would keep me from driving anywhere, much less back home. They could have taken advantage of that, but didn't. They were thorough and honest I can verify they were honest I knew this problem would eventually happen and which codes were showing up, but I didn't tell them that ahead of time. They got the parts they needed to solve the problem, but when they realized the first part they installed solved the problem, they stopped installing parts.
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They even went so far as to order an extra part to keep on hand in case another related error code popped up while I was still in Albuquerque so they'd be ready to help me get home on time. I would've paid a lot more money than I did because I had to get back, being stuck 1, miles from home. He knew that, but the price was very reasonable: in fact, much less than quotes I received for the same work in Florida. I highly recommend this shop. Garret and Dan are friendly, service has always been same day, pricing is comparable or better than the other 2 private shops I have used in town and SOOO much better than service at the worst MB dealership in the US, the one in Albuquerque.
Very happy I left my old shop and started trusting these guys with my car. It is nice to trust that when you have a problem that it will get fixed and it does at this shop.
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They are personable and have found their prices to be fair. The time it takes them to fix the car is next to nothing! It is a good feeling to know your car will not be in the shop forever. Thanks for the good work and great client service. They fixed an EGR problem on the X5 that puzzled dealers in two states. The car was a lemon purchase buyback from the CA dealer because they could not fix the problem.
Dan's son fixed it. Would not take my german cars anywhere else. He is straightforward, easy to work with and expedient.follow link
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We put off having our clutch looked at because we dreaded the process, but Dan diagnosed the problem quickly and accurately, plus he had the parts in the next day. Finding a quality mechanic is worth its weight in gold. We're thrilled to finally have one in Dan. I should have made a left Albuquerque! In a panic my daughter googled VW specialist and Dan's number popped up!
She spoke with Garrett, told him the situation and the situation. He said he would call us back if he could source the part. He did.
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We still had hours to drive that day, so we asked if he could give us priority in the queue. Throw in a power outage for good measure and we were still on the road 5 hours after we broke down. Best for last Thanks Garrett!! Dan's Automotive turned out to be a great option. Will definitely be coming back here in the future. He treats everyone with respect and seems happy to explain why a specific service is needed. All the latest computer equipment is in the shop so he can handle even the new fangled BMW and Mercedes.
This is one of the few honest shops in ABQ. If you're having problems with your German car this is the place to go. Not at Dan's! These guys are honest and they know their stuff! They were able to quickly and accurately diagnose the problem on my Ci and fix it. In the process, they found that I had a water pump on the verge of failure and saved me a headache later.
They will recommend preventative maintenance, but will not try to sell you something you don't need. After they fixed my car, they even showed me the parts they'd replaced and demonstrated what was wrong with them. Not wanting to risk being stranded during a long leg of driving in the desert, I looked up reputable mechanics in the area and found Dan's.
Garrett, Dan's son and one of the head technicians, picked up the phone. After hearing my story, he made some time the next morning to meet. After looking at the codes, Garrett saw the the engine was 'running lean' and ran a smoke test.
He cleaned the tubes and replaced the crank shaft valve. They also replaced my air intake sensor which was reading the volumes incorrectly.
From there, my car ran well and never shut off for the next 19 hours of driving. This relieved our stress along the road trip. Beyond fixing the problem which was complicated, they get 5-stars because of the level of customer care, knowledge of the problem, and attention to detail. Garrett did a thorough computer diagnostic of the car and walked me through what the readings meant and provided me options.
They were honest and didn't scare or tell me I HAD to do anything. I've worked with some amazing and also not-so-great mechanics from LA to Houston, and I could tell that Dan's is a top-notch place with authentic folks who know what they're doing. The owner, Dan, even gave me a free ride back to the hotel and recommended I check our Sandia peak while waiting. Once you place an order, you or someone you know can pick it up at a Kmart store, have it shipped or delivered to a U.
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